Based on a review by PC Mag, its conclusion was that the latest Panda Antivirus Pro 2013 software wasn't that impressive, and was mostly in the 'middle of the pack'. In PC World's review of the 2012 version, it was ranked close to the bottom due to its unimpressive malware detection and blocking as well as its very sluggish performance. It was also criticised for having a 'mediocre interface'.
On CNet, average user reviews for Panda Internet Security was also fairly average, with a 2.5 star rating. The general consensus is that the software has quite some bloat and has very sluggish performance, while being very hard to uninstall.
- Man Alive has not received much feedback from customers
- They do not have reviews on their website to let other customers know what the fit of their garments is like
- Their merchandise is attractive however there is no information on the delivery time, how well customer reps respond to customer queries, or other issues that customers may have
Panda Security apparently has four listings on BBB, all with addresses in the different part of the United States. In this case, I will only consider the first one since it has the most number of customer feedback.
Panda Security is not BBB accredited, but has a B+ listing on the BBB website. According to BBB, factors that raised Panda Security's rating was mainly due to its long operating history and that BBB has sufficient background information on this business. However, Panda Security failed to respond to one complaint filed against business.
- Man Alive in Akron has received a B+ rating from the Better Business Bureau
- They have been reviewed online in a few blogs and on sites that focus on internet based businesses
- For example, Killerstartups.com describes them as a good place to get swimsuits, cargo shorts, boots and summer clothing
- They have not featured any awards that they have received
According to Alexa, Panda Security had a global rank of 15,383 (as of September 2012), with a much lower rank in the United States of 20,338. It seems to be more popular in Spanish-speaking countries, with a rank of 1,314 in El Salvador and 2,129 in Peru.
Panda Security has an above-average Google PageRank of 7 out of 10.
As for Compete, Panda Security has a ranking of 13,213 (as of September 2012) with 154,417 unique visitors. This is far behind McAfee, the market leader for this segment, with 9.07 million unique visitors.
Hence, their website popularity is only average.
- Man Alive’s website, Manalive.com is ranked 810,958 in the world according to the Alexa traffic rankings
- The site currently has a Google page rank of three
- They have been in business since May, 1997
- The site receives 1,356 page views on an average day
- Each page on the site takes about five seconds to load
- The domain appears to be hosted on a server in the United States
Panda Security has quite a significant social media presence. It has its own Facebook, Twitter and even YouTube accounts, among others. It's Facebook and Twitter accounts are regularly maintained, although they do reply to queries in Spanish on Twitter, which may turn off its English-speaking audience. It has garnered 56,509 likes on Facebook and has over 14,500 followers as of September 2012. However, this pales in comparison to its competitor McAfee, which has over 600,000 likes on Facebook.
However, due to its effort in maintaining its presence in so many social media platforms and updating them regularly, it deserves a Good rating.
- Man Alive does not appear to be very active on social media networks
- They do not have a Twitter page or maintain a FaceBook profile
- They do not have any pictures on Pinterest or a profile on Google+
- They have not used Youtube to create videos that fans can watch to learn more about their product offerings
According to Google SafeBrowsing, Panda Security is not currently listed as being suspicious. It's online shop utilises a secure connection, which uses high-grade 256-bit AES encryption. Its HTTPS certificate was verified by Akamai Technologies Inc.
From the moment you enter the online itself to your checkout page, you are in its HTTPS secure environment.
Hence, the company's website and web store is very secure and deserves a Best rating.
- Man Alive was checked with Google safe browsing
- The site is not currently listed as suspicious
- Eight pages were tested on the site over the past ninety days
- None of these resulted in malicious content being downloaded and installed without user consent
Panda Security's flagship product is their Global Protection 2013 suite. It costs from US$71.99 (or a one PC license to US$229.99 for a ten PC license. For a single PC license, GP 2013 is more expensive than Norton's flagship 360 suite, however, if you purchase multiple licenses, GP 2013 will become slightly cheaper than Norton 360.
Compared to McAfee's Total Protection 2013 suite, however, Panda Security is still slightly more expensive. McAfee's TP 2013 suite costs US$89.99 for a three PC license, while the same for GP 2013 costs US$91.99. However, do keep in mind that McAfee's suite does not offer a single PC license, so if you were using it for only one computer, it may be more worth it to get the GP 2013 suite.
However, as mentioned earlier, compared to McAfee and Norton's solutions, Panda Security's solution offer only about average performance. Hence, from a cost and value perspective, Panda Security's products are rather expensive and hence it is awarded a Below Average rating here.
- Man Alive has clothing that both men and women will feel comfortable in
- A NBA for her, straight leg sweat pant with a metallic logo down one side, rhinestone studded logo on the front and a drawstring closure costs $14.50
- A Derek Heart plus size hi low maxi skirt with an elastic waistband for comfort costs $19.99
Panda Security's products are delivered mainly on a download basis. However, they also offer a Backup CD, which unfortunately costs quite a lot, at US$11.76 excluding shipping costs. The CD will be sent to the customer's shipping address within fourteen days.
Not much information is known about whether they ship on time et cetera, as most people will choose to opt out of the CD and just obtain the software digitally. However, they do ship internationally as they have online stores in most regions.
- Man Alive orders are insured up to the amount of the merchandise
- They deliver orders to military addresses
- APO deliveries take 4-6 weeks
- They aim to send orders out from their distribution centers within two days after you make your purchase
- Domestic orders are usually shipped in 2-7 days
Panda Security offers a wide variety of payment methods. Other than the usual VISA, MasterCard as well as American Express, Panda Security also accepts alternative forms of payment via PayPal, ClickAndBuy, cheque and even bank transfer.
Due to its wide range of payment methods, Panda Security deserves a "Best" rating in this aspect.
- Man Alive customers do not always get the same prices online as that in their stores
- However their selection in their physical stores is the same as in their online shop
- Customers may pay via credit card or by using Man Alive gift certificates
They accept the following cards:
Not much is known about Panda Security's return policy, except a small excerpt pertaining to the Rights of Revocation/Withdrawal. It appears that the refund policy would then depend on local laws.
In the United States, Panda Security offers an extended money-back guarantee, for the price of $9.99. This means that Panda Security guarantees they will refund your purchase price within 45 days of the purchase date, with a 100% refund. However, this excludes the extended money-guarantee service itself, which means that you will have to pay at least $9.99.
According to this thread, some users have managed to get refunds on Panda Security's products before even without the extended money-back guarantee, however, the there doesn't seem to be a set procedure in place.
Due to lack of information on their website, in this section Panda Security deserves a Poor rating.
- Man Alive will accept returns
- The organization does not accept exchanges
- Once an item is sent back and the return is not due to an error on the part of the company, customers will be charged a restocking fee of 15%
- Shipping and handling will also be deducted from the refund
